Privacy Policy

This Privacy Policy explains how the International Gemological Institute (IGI) (hereinafter referred to as “we,” “us,” or “our”) collects, uses, stores and discloses your Personal information. Personal Information means any information or data that may be used, either alone or in combination with other information, to personally identify an individual, including, but not limited to, a first and last name, an email address, a home or other physical address, or other contact information.

Terms of Use

This Privacy Policy forms part of our Terms of Use.

You are not legally obligated to provide us Personal Information, and you hereby confirm that providing us Personal Information is at your own free will. By using the Site, you consent to the terms of this Privacy Policy and to our collection, processing and sharing of Personal Information for the purposes set forth herein. If you do not agree to this Privacy Policy, please do not access or otherwise use the Site. We reserve the right, at our discretion, to change this Privacy Policy at any time.

What Personal Information do we collect and how do we collect such Personal Information?

We do not currently require you to provide Personal Information in order to have access to general information available on our website, but, we do receive and/or collect Personal Information from you in the following ways:

  • Account. To create an account, you may be required to provide Personal Information.
  • ‘Contact Us’ Information. If you send us a “Contact Us” request, whether by submitting an online form that we make available or by sending an email to an email address that we display, you may be required to provide us with certain information such as your name and email address.
  • Purchases. The Website may include the option to purchase certain products or services from us. If you choose to make a purchase, you must provide account and billing information, invoice related information, and other data required to process the order. We may also update such data should you grant us permission to bill you or your credit card for recurring charges, such as monthly or other types of periodic payments. We may use the tools, software or services of third-party service providers to process transactions on our behalf, in which case you acknowledge and agree to review and be bound by the terms of use and privacy policy of said third-party service provider.
  • Log Files. We may make use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, clicked pages and any other information your browser may send to us. We may use such information to analyze trends, administer the Website, track users’ movement around the Website, and gather demographic information.
  • Cookies and Other Tracking Technologies. Our Website may utilize “cookies”, anonymous identifiers and other tracking technologies for us to provide our Website and present you with information that is customized for you. A “cookie” is a small text file that may be used, for example, to collect information about activity on the Website. There are a number of different types of cookies, however, our website uses:
    • Functionality – we use these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
    • Advertising – we use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
  • Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser.
  • Google Analytics. The Website may use a tool called “Google Analytics” to collect information about the use of the Website. Google Analytics collects information such as how often users visit this Website, what pages they visit when they do so, and what other websites they used prior to coming to this Website. We use the information we get from Google Analytics to maintain and improve the Website and our products. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Webite is restricted by the Google Analytics Terms of Service, available at, and the Google Privacy Policy, available at You may learn more about how Google collects and processes data specifically in connection with Google Analytics at You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at
  • Other: If you voluntarily complete a customer survey or provide feedback or any of our message platforms, we may use any Personal Information collected from such platform(s).

How We Use Your Personal Information

  • We may use your Personal Information to process your order and manage your account. In addition, when we process your order to, and also use the resulting information from, credit reference agencies to prevent fraudulent transactions.
  • We may use your Personal Information to provide and improve our Website, to send you marketing/advertisement communications that we believe may be of interest to you, to contact you in connection with the Website and certain Products or Services that may be of interest to you.
  • We may transfer your Personal Information to our local or foreign subsidiaries or affiliated companies for the purpose of storing or processing such information on our behalf. Such information may be transferred to other countries. We require that these parties agree to process such information in compliance with our Privacy Policy.
  • We may share your Personal Information with our third-party service providers and affiliates, but only to assist us with our business operations and to provide our Website to you and other users. Such information may be transferred to other countries. We use commercially reasonable efforts to only engage or interact with third party service providers and partners that post a privacy policy governing their processing of Personal Information.
  • We may disclose your Personal Information or any information you submitted via the Website if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our Terms, including investigations of potential violations thereof; (iii) detect, prevent, or otherwise address fraud or security issues; (iv) protect against harm to the rights, property or safety of IGI , our users, yourself or the public; or (v) As we believe to be necessary or appropriate under applicable law.

How do we store your Personal Information:

We securely store your Personal Information

Disclosure of Personal Information

We make certain personal information available to strategic partners that work with us to provide our products and services or help us market to customers. Personal information will only be shared by us with these companies in order to provide or improve our products, services, and advertising; it will not be shared with third parties for their own marketing purposes without your prior express consent.

You have the right to any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, click here.

Service Providers

We may share information with companies that provide support services to us (or that help us market our services. These companies may need information about you in order to perform their functions, however, these companies are not authorized to use the information we share with them for any other purpose.

Corporate Affiliates and Corporate Business Transactions

We may share personal information with our affiliated entities, divested entities, or successors in interest. If IGI is acquired, merged, or sold, or if some or all of our assets or equity are transferred, we may transfer or disclose Personal Information and other data in connection with the associated transactions.

Opting Out

At all times, you may choose whether or not to provide or disclose Personal Information. If you choose not to provide mandatory Personal Information, you may still visit parts of the Website, but you may be unable to access certain options, programs, offers, and services that involve our interaction with you

Third Party Websites

This Privacy Policy applies to Personal Information in relation to your use of our Website. It does not apply to information collected by third party websites, platforms and applications that you may access through links on the Website. Such third party websites, platforms and applications may have their own privacy policies. We encourage you to read the privacy policies of any third parties before proceeding to use their websites, products, or services.

What are your Rights?

We take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date.

We would like to ensure that you are fully aware of your rights. You are entitled to the following:

  • You have the Right to request us to provide copies of your Personal Information. We are entitled to charge a reasonable fee for attending to this.
  • You have the right to request that we correct any Personal Information you believe to be inaccurate. You also have the right to request that we complete any Personal Information that you believe is incomplete.
  • You have the right to request that we delete your Personal Information, under certain conditions.
  • You have the right to request that we restrict the processing of your Personal Information, under certain conditions.
  • You have the right to object to our processing of your Personal Information, under certain conditions.
  • You have the right to request that we transfer the Personal Infromation that we have collected on to you or to another organization, under certain conditions.
  • IGI currently does not store any personal user information.

If you would like to exercise any of these rights please contact us on our e-mail us at


We do not knowingly collect, use, or disclose information from children under 18. If we learn that we have collected the personal information of a child under 18——we will take steps to delete the information as soon as possible

Changes to This Privacy Statement

We will attend to regular review of this Privacy Policy and we will place any updates on our Website

Contact Us

If you have any questions regarding this Privacy Policy, its implementation or the Personal information we have on you or if you would like to exercise any of your rights, please e-mail us at